Privacy Policy

We at TheFitnessFolder.com (“the Site”, “we”, or “us”) value your privacy. It is important for us to be clear and transparent with how we process your personal data. We want your experience on our forum, from signing up for your consultation plan to reading the discussions on physical fitness, to be effortless when it comes to how we collect, use, and protect your information. 

This document illustrates the steps we take to secure your information, and it describes your rights when using our services.

Visiting TheFitnessFolder.com, interacting with our forums, or subscribing to any of our plans means that you agree to the terms as stated in this document. If you do not agree with the contents of this document, please refrain from using our website. 

The information in this policy is subject to modification, change or updating by the Site at any time, therefore, we suggest that the Site be reviewed constantly to inform the user of the latest practices.

Information We Collect

Personal Data You Provide

In some cases, we gather personal user information when someone wishes to create an account, subscribe to a certain plan, and even join in community discussions for it helps us provide better services. These are some examples:

  1. Name and Contact Details: For example, one’s full name, email addresse, and billing details;
  2. Demographic Data: Optional information that you chose to share like age, gender, location, etc;
  3. Forum Interactions: Messages, posts, and comments you publicly or privately submit within our forum pages related to fitness classes;
  4. Subscription Preferences: The type of subscription plan you’ve selected, request for additional consultations, and noted preferences for specific types of fitness equipment.

We have mentioned that these particulars aid us to give advice on gadgets, especially if one is asking our AI chatbot or human expert on specialized matters such as fitness exercise for women or older people exercise routines.

Automated Data Collection

Along with additional information shared from your side, we do automatically capture some non-personally identifiable data. This data is useful to us for: site functionality enhancement, site user experience improvement, and troubleshooting any technical issues. A few examples include:

  1. IP Address: Allows us to log information about login patterns for us to serve users more efficiently and to identify fraudulent activities;
  2. Browser and Device Type: Helps us note your device in order to improve the visualization of our content on your device;
  3. Cookies and Other Tracking Technologies: They are also used to tailor your experience with the Site, maintain log-in sessions, as well as analyze how users interact with the Site for performance optimization.

Certain cookie settings can be managed from your browser. However, the lack of cookie features might impair our site’s functionalities, like participation in forum threads and subscription-based services.

Ways of Using the Data We Obtain

The information we gather from users has many purposes and all of them aim to improve the users’ experience at TheFitnessFolder.com:

Delivering Our Principal Services

With your personal information, we create accounts, handle subscriptions, and personalize our AI chatbot tools. 

As an example, if you want tips on your fitness exercise at home, the chatbot can modify to fit your needs depending on your stated preferences or level of subscription.

Improving Overall User Experience

Website analytics allow us to improve our design and the content of the pages. For example, users of the site searching for fitness exercises for senior citizens might encourage us to expand specialized sections of the forum or articles written by experts on this issue.

Customer support and communication

Your email address or much of your contact information is utilized to send updates, notifications, or replies to any queries that you may have. 

Be it billing queries, getting help with forum navigation, or even more advanced support in elevating fitness through specific routines, accurate contact data is what allows our support team to assist you and make it easier for you to achieve your goals.

Legal and Security Compliance

In matters of suspected fraud or harmful activity, we may use personal and automated data to monitor breaches. This involves complying with the applicable legislation and cooperating with law enforcement officials where appropriate.

Cookies and Tracking Technologies

Cookies are small text files that websites place on your device to remember your preferences and usage patterns. We utilize cookies and similar technologies in order to:

  1. Maintain Login Sessions: Allowing users to remain logged in while viewing threads within the forum or interacting with our experts;
  2. Personalize Content: Modifying recommended articles or discussion threads to suit users based on their previous searches;
  3. Monitor Site Performances: Collecting relevant information that enables us to enhance load time and general user experience.

Most browsers allow users to delete or block cookies. While we recommend that you do so, bear in mind that certain aspects of the site, especially advanced forum or subscription features, may not work properly if cookies are disabled.

Your Personal Information Will Be Disclosed To

Service Providers Outside The Company

TheFitnessFolder.com entrusts some of its services to reliable external companies, such as payment processors, email marketers, and analytical services providers. 

Such third parties process personal data only to the necessary extent so that we can provide essential services such as membership billing or results monitoring. We expect them to follow strict data protection requirements and use data only for activities that have been agreed upon.

Other Legal Obligations

We may disclose personal data when we are required to do so by law, or where we, acting in good faith, believe such disclosure to be necessary for:

  1. Adhering to a legal obligation or fulfilling a court order;
  2. Protecting our or someone else’s health, safety, or personal property and that of the general public, including the investigation of suspected wrongdoing;
  3. Preventing dishonestly or other malpractice which is likely to undermine the integrity of the platform.

Changes In Business Ownership

User personal data will be transferred in the event of a merger, acquisition or TheFitnessFolder.com’s asset sale. In all of these cases, we will strive to protect as much as possible your personal information and notify you of any new governing policies that may affect your data.

Global Data Transfers

Due to the international nature of the internet, we understand that your information might be stored or accessed in different jurisdictions over the world. 

We take necessary precautions for any cross-border transfer of information to adhere with applicable data privacy regulations, including using standard contractual clauses or other suitable measures to ensure that your personal information receives adequate attention.

Data Removal Policies

Your personal information will be stored to fulfill our service provision requirements, comply with legal requirements, or to address any litigation issues. Certain retention periods are assigned based on the class of data, which can change, but every so often, we make an assessment on whether user information is necessary to keep for operational purposes.

When an account is deleted or when there is a request to remove personal identifiable information, steps will be taken to either delete or anonymize the information. Some data might still be kept in legal documentation for audit purposes, like payment information, archived backup information, or past forum posts about fitness health.

Rights and Options Available to You

Depending on where you are, it is possible that you can:

  1. Access: Receive a copy of the information we have on you;
  2. Rectify: Update any information you feel is inaccurate to your profile or account;
  3. Delete: Remove your personal information, with some restrictions;
  4. Restrict Processing: Do not use your data in defined specific cases;
  5. Object: Contest the use of your data if it violates your privacy rights;
  6. Data Portability: Receive your data in a set, machine-readable form.

For further concerns regarding these exercises, our support team is reachable on our Contact Us page, and we will get back to you in a timely manner, and as the law requires.

Security Measures

To guarantee the confidentiality, integrity, and availability of your information, we take various technical and organizational measures including the following:

  1. Encryption: Sensitive information including payment details are encrypted with SSL/TLS during transmission;
  2. Access Controls: Personal data maintained in our databases can be accessed only by authorized personnel who are bound by confidentiality clauses;
  3. Regular Security Audits: We constantly analyze potential weaknesses and renew opportunities for improvement in our security models.

No single platform can guarantee complete security. Nevertheless, we do our utmost to improve our policies and deal with issues as they arise. If any security matters correlate with your private details, we will inform you and other agencies as required by law.

Children’s Privacy

We TheFitnessFolder.com do not knowingly collect personal details from children who are under the age of 13 (or the relevant minimum age per jurisdiction). If you think a minor has given us their personal data, contact us immediately. 

We will promptly remove such information and prevent any future accidental collection of data from children.

External Links

Our site may include links to other sites or external resources. These links may lead to advanced workout videos or even specialized services offered by fitness clubs, but we cannot control the accuracy and data practices offered across other domains. 

We do urge you to read their policies regarding privacy before sharing any information to other sites, since we do not offer services to these external websites.

Community and Public Forums

Community forums and chats, such as fitness exercise for seniors and methods of fitness routine evolvement, are subject to public viewing. 

Thus, Exercise caution while disabling personal information like health details, even if we do moderate the community. We cannot control the use of data made public since the community is open to everyone. All members are urged to practice respect and be mindful of private details.

Other Remarks About Specialized Data

Some questions may concern health matters like tracking progress on the particular exercise equipment you use, the state of your health history, and personal aims to increase fitness outcomes. 

Even though we strive to treat such data with extra care, sharing sensitive medical information on any public platform is taking an unnecessary risk. We suggest that anything of such critical sensitivity be deliberated with our specialists in a private regarding rather than in public forums.

Policy on Changes to This Privacy Policy

Certain services, such as an increase in fitness exercises for novice level or advanced features in meal planning, may be added in the future which will change how we gather and use your information. 

Whenever this policy changes, it will be reflected on our Site together with the date when it was last amended. In cases of a change that matters, we will make this information very clear (for example, a notification through emails or as a headline on our homepage). 

If you continue to use TheFitnessFolder.com after such modifications, we take this to mean that you have accepted the new terms.

Get in Touch

In case you have any doubts, inquiries, or comments related to the Privacy Policy, how data is collected, or how TheFitnessFolder.com is utilized, please feel free to get in touch with us. Our support staff will be happy to help you and address your issues regarding your privacy.

  1. Email: info@thefitnessfolder.com;
  2. Mailing Address: You may also send us documents through postal mail at: 760 Champlain, Dieppe, New Brunswick, E1A 1P5, Canada

Interested in Starting Your Fitness Journey with Us?

For TheFitnessFolder.com, it is important to secure your information so that there is a safe, welcoming space for fitness fanatics whether you are just starting with fitness exercises for beginners, or you are a veteran trying out new workout routines. 

If you know how we manage your information, you can trust us and our services.

If you have more questions, or want to know how to be safe in pursuit of wellness, let us know. We want to help you protect your privacy in achieving optimum fitness health.